Update a RoutingConfig

Updates only the fields you send. Every other field keeps its stored value.

routes is replaced whole, not merged. To change one route, send the full list.

Cross-field checks read the stored values for the fields you leave out. A stored route with public_holiday still needs a country, so a PATCH that clears country is rejected.

Request Code Samples

Shell

JavaScript

Java

Swift

PHP

Python

HTTP

Objective-C

Ruby

OCaml

Dart

Responses

🟢200OK

application/json

The routing config was updated.

Bodyapplication/json

Example

{
    "uuid": "3f1c8a20-0000-4c00-8a00-2d3e4f5a6b7c",
    "name": "Cape Town office hours",
    "timezone": "Africa/Johannesburg",
    "country": "ZA",
    "routes": [
        {
            "priority": 1,
            "conditions": {
                "time_of_day": {
                    "days": [
                        "mon",
                        "tue",
                        "wed",
                        "thu",
                        "fri"
                    ],
                    "start": "08:00",
                    "end": "17:00"
                },
                "public_holiday": true
            },
            "destination": {
                "type": "phone",
                "number": "27821234567"
            },
            "fallback": {
                "on": [
                    "busy",
                    "no_answer"
                ],
                "timeout_seconds": 30,
                "destination": {
                    "type": "phone",
                    "number": "27821234567"
                }
            }
        }
    ],
    "default_destination": {
        "type": "phone",
        "number": "27821234567"
    },
    "created": "2026-08-20T09:14:52.418000Z",
    "modified": "2026-08-20T09:14:52.418000Z"
}

🟠400Bad Request

🟠401Unauthorized

🟠403Forbidden

🟠404Not Found

🟠429Too Many Requests